Below is a list of our current volunteer opportunities.

Community Voice Mail (CVM) Volunteer:
Learn more about CVM

Commitment: Work 8-12 hours per week on a flexible schedule during business hours Monday-Friday 8am-5pm

Possible tasks:

• Collect sensitive client and agency data documents received from agencies and log, enter, and file documents into the CVM system

Mortgage Foreclosure Hotline Specialist:
Learn more about the Mortgage Foreclosure Hotline

Commitment: Work at least 4 hours per week during the Monday-Friday 8am-5pm work week

Possible tasks:

• Acquire information from callers, collect and record data, search for an appropriate counseling agency from an approved list, then transfer the caller to a live counselor for help

Community Outreach Volunteer:

Possible tasks:

• Ability to represent and/or speak as an advocate on behalf of the organization to various interests groups or organizations who are potential candidates for support or advocacy
• Assist with the grassroots efforts such as distributing posters, creating flyers, distributing literature, etc… to educate and heighten the awareness of the public about CIR
• Staff or co-staff community and/or professional fairs, workshops, booths or tables
• Present general information to community, civic or social organizations or groups
• Other possibilities depending on interest & expertise of volunteer

Resource Specialist Volunteer:

Possible tasks:

• Research grants and funding opportunities for Fund Development Manager
• Resource(s) verification of agency information, contacts, programs & services

Quality Assurance Volunteer:

1. CONTACS phone inquiries/updates to acquire available emergency and transitional bed counts to keep CIR informed for calls received from homeless and domestic violence victims seeking housing
2. Conducts telephone call-backs to individuals who accessed CIR’s 24 Hour Help Hotline to ensure the callers received the assistance they were seeking and quality assurance
3. Contact partner agencies for any current events, new programs or services
4. Gleaning newspapers and publications for related information and updates

Training Requirements – CONTACS (estimated time 2 hours, 30 minutes)

1. Review CONTACS processes and scripts (30-60 minutes)
2. Review Shelter List (1 hour)
3. Observe Shelter update process (15 minutes)
4. Participate in shelter update process (30 minutes)

Training Requirements – Call-backs (estimated time1 hour, 30 minutes)

1. Call-Back Concept discussion (30 minutes)
2. Review list of Problem Codes (15 minutes)
3. Review Call-back form and role-play making calls (45 minutes)
4. Make calls (number of forms and availability determines length of time)

Training Requirements – Contact partner agencies (estimated time3 hours)

1. Overview of current situation and CIR in the community (30 minutes)
2. Discussion of CIR importance, strengths and benefits to community (1 hour)
3. Review of partner agencies and overview of scripting ideas (1 hour)
4. Role-play agency contact (30 minutes)
5. Make calls to agencies

Training Requirements – Gleaning (estimated time1 hour, 15 minutes)

1. Concept of gleaning (30 minutes)
2. Review of examples (30 minutes)
3. Co-review a newspaper to fine tune search process (15 minutes)

Development Volunteer:

Possible tasks:

• Assist with direct solicitation and/or promotional mailings
• Assist with miscellaneous tasks related to fundraising events, including volunteer positions which support and take place at event off-site locations
• Assist with the solicitation of in-kind, raffle and/or auction gifts for fundraisers
• Other possibilities depending on interest & expertise of volunteer

Administrative Volunteer:

Possible tasks:

• Data entry
• Distribution of literature or collateral materials
• Copying, filing, collating, faxing tasks
• Other possibilities depending on interest & expertise of volunteer

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